<aside> 📣 Frequently Asked Questions

• Q. What is 'Transferring Ownership'?
• Q. Will my personal information be exposed to the other person when I transfer ownership?
• Q. Do I have to cancel my payment and let the other person make a new payment?
• Q. I sent the transfer to the wrong person. What should I do? </aside>

<aside> ⚠️ Notice

If the seller allows for the transfer of an order, the buyer can transfer their order to someone else. Transfer refers to the act of transferring my order rights to another person. Initially, only domestic (Korean) orders were eligible for transfer. However, considering the situation of buyers affected by exchange rates during refunds, we have extended the transfer feature to overseas orders as well! Please note that all issues arising from the use of the transfer feature must be resolved between the parties involved in the transfer. Please use the transfer feature carefully :)

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1️⃣ Click to ‘Transfer’ Ownership

<aside> 📣 Click the 'Transfer' button in [Purchase History > Detailed History]

• If the artist has set the item as non-transferable, you cannot transfer it. Please consult the artist :) </aside>

2️⃣  Search Account

<aside> 📣 Enter the fondee email address of the person you're transferring to and press 'Search'

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3️⃣  Confirm Account

<aside> 📣 Check if the account is active and click Transfer

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<aside> ⚠️ Did you mistakenly transfer an item? : You are able to retract the transfer if the transferee hasn’t accepted it. If it is accepted, retraction cannot be done on the system🙇‍♀️

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